Family Learning Mentor (Part-Time) Location: Ciudalcampo, Madrid, Spain Revise detenidamente toda la documentación de la solicitud antes de hacer clic en el botón de solicitar al final de esta descripción. We are looking for an exceptional
What you’ll be doing Own the end‑to‑end performance of Preplys customer‑facing AI agents/chatbot: resolution rate, deflection, and quality and CX of every AI conversation Lead and develop a multi‑disciplinary team across AI Operations, Knowledge Management, Conversation
Meet the team! AI is no longer a side customer support channel at Preply, it is one of the main ones. Our customer-facing AI chatbot already handles most of our lower complexity support conversations, and we