As a Manager Process Excellence, you will lead cross-functional process improvement and transformation initiatives across Sonova’s Customer Care & Excellence organization. You will identify inefficiencies and opportunities across Customer Support and customer interaction channels, design improved processes
Barcelona, hybrid, ~30% global travel As Senior Internal Audit Manager at Sonova, you will play a key role in strengthening risk management, internal controls, and compliance across our global organization. You will provide independent, objective assurance and
As Director, Global Repair Operations, you will define and lead the global strategy, operating model and roadmap for Sonova’s repair network. You will bring strategic leadership, operational expertise, and the ability to connect teams across regions and
As our Front Office Supervisor, youll play a key role in delivering an exceptional customer experience while leading and developing a high-performing Customer Service team. Working closely with Sales, Logistics, Audiological Support and Back Office teams,
Sonova Group is seeking an Operations Gross Margin & Performance Senior Manager to drive profitability across our global manufacturing network. You will partner with Finance, Operations and IT to improve margin reporting and data quality, translating complex
Sonova International is seeking a Senior Sustainability Regulatory Manager to lead a centralized team overseeing environmental, material and product-related regulations globally. ¿Es usted el candidato adecuado para esta oportunidad? Asegúrese de leer la descripción completa a continuación.
Would you like to shape how a global organization anticipates and responds to rapidly evolving sustainability and product regulations? Aumente sus posibilidades de conseguir una entrevista leyendo la siguiente descripción general de este puesto antes de
As our Operations Gross Margin & Performance Senior Manager, you will play a critical role in driving profitability and operational excellence across our global manufacturing network. No deje pasar esta oportunidad, inscríbase rápidamente si su experiencia
Overview In this role you drive end-to-end customer interactions across channels, translating insights into scalable requirements and designs. You collaborate with cross-functional teams to optimize journeys, implement AI-enabled improvements, and ensure operational excellence in global markets.
Overview In this role you drive end-to-end customer interactions across channels, translating insights into scalable requirements and designs. You collaborate with cross-functional teams to optimize journeys, implement AI-enabled improvements, and ensure operational excellence in global markets.
Overview In this role you drive cross-functional process improvement and transformation within Sonova’s Customer Care & Excellence organization. You will identify inefficiencies, design future-state processes, and lead end-to-end initiatives from business case to implementation. You collaborate with
As a Manager Process Excellence, you will lead cross-functional process improvement and transformation initiatives across Sonovas Customer Care & Excellence organization. Compruebe a continuación si tiene lo necesario para esta oportunidad y, si es así, envíe su
As the Senior Manager Customer Care Experience, you will own the design, optimization, and continuous improvement of the end-to-end customer interaction layer across all channels, including voice, voice bots, email, self-service applications, chat, and omnichannel journeys.
As a Manager Process Excellence, you will lead cross-functional process improvement and transformation initiatives across Sonova’s Customer Care & Excellence organization.You will identify inefficiencies and opportunities across Customer Support and customer interaction channels, design improved processes and
Select how often (in days) to receive an alert: ¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible. Select
As our Operations Gross Margin & Performance Senior Manager, you will play a critical role in driving profitability and operational excellence across our global manufacturing network. Working at the intersection of Finance, Operations and IT, you
You collaborate with cross-functional teams to optimize journeys, implement AI-enabled improvements, and ensure operational excellence in global markets. You’ll lead transformation initiatives that elevate customer experience and channel performance. This position offers impact at scale within
In this role you drive end-to-end customer interactions across channels, translating insights into scalable requirements and designs. You collaborate with cross-functional teams to optimize journeys, implement AI-enabled improvements, and ensure operational excellence in global markets. You’ll
In this role you drive cross-functional process improvement and transformation within Sonova’s Customer Care & Excellence organization. You will identify inefficiencies, design future-state processes, and lead end-to-end initiatives from business case to implementation. You collaborate with Customer
Sonova in Alicante, Spain, is seeking a senior CX leader to steer end-to-end customer interactions and drive digital transformations at scale. Descubra si esta oportunidad es adecuada para usted leyendo toda la información que sigue a continuación.
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